Support Options

Order Lookup Page

If you missed the download window on a new release, please visit our online Order Lookup Page. This page will allow you to lookup your order and download any current version of software that you have purchased from us. Additionally, we will offer beta test releases in this area too.

If you no longer have your order information or are unable to gain access to the Order Lookup Page then please send an email to NEWRELEASE at SNOOPSOFT dot COM. Please send the email address that you used when registering or any email addresses that you may have used in the past along with your location, so that I can look you up in the user list.

Email Address Change

You can now change your own email address directly in our system from our online Order Lookup Page.

Support Forums

SnoopSoft's Official Support Forums are now located on the PocketNow Discussion Board!

I keep a regular presence there, so for general questions please check the Forum to see if your question has already been answered and if not go ahead and post it in the SnoopSoft forum at PocketNow.com.

Customer Support

In order to get the quickest turnaround to your question you should place it in the SnoopSoft forum at PocketNow.com. You can also search through old questions there to see if your particular question has already been asked and answered. If you have a private registration issue or something along those lines, you can use the Private Message feature of the forum to send a message directly to me.

Themes

You can now submit your own themes directly to our Dashboard theme library at WinCustomize.com.